Scale Your Team
Every call you miss is a customer who called someone else thirty seconds later.
If you miss a call, you lose a sale. Our AI systems answer the phone instantly in natural regional languages, qualify the lead, and book them directly into your calendar. We also set up WhatsApp bots that follow up with prospects automatically.
Right now
- Calls after 7pm and on holidays simply go unanswered
- The first business to reply usually wins the customer — and it isn't you
- Staff spend their day repeating opening hours, prices and directions
- Leads come in on WhatsApp and get buried under personal chats
- No record of what was promised on a call, so follow-up is guesswork
After we build it
- Every call answered in seconds, at 2am and on Diwali
- Appointments booked straight into your calendar without you touching the phone
- Follow-up messages sent automatically when someone goes quiet
- Transcript and summary of every conversation, on your phone
- Your team handles the conversations that need a human, not the repetitive ones
Who this is for
- Businesses where the phone rings while you're already busy with a customer
- Clinics, salons, turfs and studios that run on appointments
- Anyone whose enquiries arrive at night, on Sundays, or during festivals
- Teams paying salaries mainly to answer the same five questions all day
What's included
- Custom training on your specific business rules and FAQs
- Sub-second response times in local Indian accents
- Automated follow-ups on WhatsApp if a client drops off
- Direct integration with your booking calendar
- Transcripts and call summaries sent straight to your phone
- Ongoing management and tuning (₹5,000/month)
Not included
- Per-minute telecom carrier charges (billed at cost)
- AI consumption fees (billed at cost)
Trigger → AI → Action
Crazeon automates the workflow, not just the conversation
Message Received
WhatsApp, voice call, or website form
AI Understands
Qualifies intent against your business rules
CRM Updated
Logged automatically, no manual entry
Team Notified
With the context already captured
Human Escalation
When it's outside what the agent should decide alone
Capabilities
What the AI actually does
Customer-facing
Answers FAQs, qualifies leads, and books appointments directly in conversation.
Internal
Summarises calls, routes conversations, and logs structured data from unstructured chat.
Business automation
Updates the CRM, sends follow-ups, and notifies your team — without anyone touching a keyboard.
Human-in-the-loop
Escalates anything outside its rules, with full context — it doesn't guess and it doesn't pretend.
Under the Hood
How the channels connect
Channels
WhatsApp, voice, website forms
AI Layer
Understands, classifies, responds
Business Logic
Rules for what the agent can do alone
CRM / Database
Every interaction becomes a record
Human
Takes over with full context, not a blank slate
Low-risk actions — logging a call, creating a lead — happen automatically. Anything that changes money, deletes data, or is hard to reverse is designed to flag for a human rather than act alone.
Investment
One-time setup
₹25,000
Monthly management
Us actively monitoring, tuning and improving the agent.
₹5,000/month
Usage
Per call, per message, and AI consumption — passed through, no markup.
Billed at cost
What affects the price
- Number of workflows and channels (voice, WhatsApp, website)
- AI provider/model and how much usage it sees
- Integrations with your CRM or existing systems
- How much of the flow needs human review vs. runs automatically
- Ongoing monitoring and tuning after launch
How it runs
- 1
Capture your rules
Your prices, timings, services, and the exact questions customers actually ask — the agent is only as good as this input.
- 2
Train and rehearse
We test it against real conversation patterns and edge cases before it ever answers a live customer.
- 3
Connect it up
Calendar, CRM or WhatsApp Business — wherever the booking has to land.
- 4
Monitor and tune
Real conversations reveal gaps in week one. Ongoing tuning is what the monthly management fee covers.
Typical timeline
1–2 weeks to configure and go live, then a tuning period once it starts handling real conversations.
Built with
Questions people actually ask
How is this billed? It's not one flat price.
Three parts, deliberately separated: a one-time setup fee, a monthly management fee for us to monitor and improve it, and usage — calls, messages and AI consumption — billed at actual cost with no markup. A quiet month genuinely costs you less. Anyone bundling usage into one flat number is either padding it or will surprise you later.
Will customers know they're talking to a bot?
It speaks naturally in Hindi and English and most callers complete a booking without issue. We don't recommend pretending it's human — being upfront costs nothing and avoids the moment where a customer feels tricked.
What happens when it can't handle something?
It hands off to a human — transfers the call, or flags the conversation for your team with the full context. An agent that guesses is worse than one that escalates.
Can I switch it off?
Yes, anytime — 30 days' notice on the management fee. It's your business's phone line, not ours.
Does WhatsApp allow this?
Yes, through the official WhatsApp Business API. There are real rules about templates and opt-outs that we set up correctly — unofficial workarounds risk your number being banned, so we don't use them.
What kind of business tasks can you actually automate?
Anything with a repeatable pattern: answering the same questions, qualifying a lead before it reaches a human, booking appointments, sending follow-ups, and routing conversations to the right person. We won't sell you automation for a process that genuinely needs human judgment every time.
Can AI connect to our existing CRM or business system?
If it has an API — or one can be added — yes. The agent can read and write to your CRM directly rather than leaving you to copy information across by hand.
Can it handle both WhatsApp messages and website inquiries?
Yes, both are standard channels — WhatsApp Business API for messages, and a webhook from your website's contact/booking form. Voice calls run on a separate calling integration.
Can AI update our database or systems directly, or does someone review it first?
It depends on the action's risk. Low-risk updates (logging a call, creating a lead) happen automatically. Anything that changes money, deletes data, or is hard to reverse is designed to flag for human approval rather than act alone.
Which AI models do you use?
Production-grade large language models and speech infrastructure — the specific provider is chosen per project based on language support and cost, not locked to one vendor for marketing reasons.
How long does it take to build an automation?
1-2 weeks to configure and go live is typical, then a tuning period once it starts handling real conversations — the rules and edge cases only fully surface once real customers are talking to it.